Tag Archives: Alex

Day 252: Happy 10th Birthday!

14 Dec

Today is the birthday of my niece Ella. When she was a toddler her Mom would bring her to work and Ella would sit by my workbench as I baked bread. She was tickled if I gave her a piece of dough to play with and seemed to enjoy watching the goings on in the kitchen.

One thing I remember from those early days is that Ella didn’t talk much. I guess that’s true for second born children – their older siblings speak for them and they don’t have to work hard to communicate. My son, who is the second born in our family, didn’t talk much when he was 2 or 3 because his sister did that for him. Sometimes the conversation went like this, (Alexandra speaking) “Coco wants a cookie” and all the while Coco was sitting silently, watching with wide eyes as the situation unfolded.

Though I don’t see Ella very often, I try to find ways to let her know that I am thinking of her. In the past I have given her baking paraphernalia and she seemed to like that and so tonight I extended an offer of a pie baking lesson. It would be fun to share my love of baking and perhaps a baking tip or two. But for tonight, I brought a warm Apple Crumb Pie to Ella to celebrate the end of her first decade on this lovely planet. May all of her days be happy and bright.

“There was a star danced, and under that was I born.” – William Shakespeare

Day 223: Curtis Restaurant Equipment

15 Nov

A long time ago I worked at a restaurant in Ashland. One day the owner told me that we needed to replace a piece of equipment. He asked me to call a friend of his who sold equipment and to order it. Before I did that I found the model number and all of the details that I could locate and when that was done, I called his friend.

When I described the piece of equipment, the friend said he knew what we needed and that the machine in question was going to cost $800. That sounded like a lot of money to me and I told him that I would tell the owner and get back to him. And then I opened the phone book to the yellow pages and found the restaurant equipment section. Under that heading I saw this name “Curtis Restaurant Equipment”. I thought, “What the heck?” and called the number.

When the salesperson, Cheryl, answered the phone I told her what I was looking for and gave her all of the pertinent information. In a few moments she came back on the line and gave me a quote of $425. I thought I’d made a mistake and repeated the information once again and she confirmed that the quote was correct. “Can you fax a photo of the machine to me please?” I asked so that I could make sure that we were talking about the same item. When the fax came through I was amazed. My boss’ friend wanted to charge me nearly $400 more for the very same machine than this woman whom I did not know at all.

Of course, I ordered the machine from Curtis. I was extremely impressed with their prices and with their service… and was very pleased to receive a note card from them “thanking me” for my purchase. What a classy company!

This all happened many years ago… but memories like this are hard to forget. I have been a fan of Curtis ever since and will always recommend them. And to thank them for being good, honest, caring people I brought an Almond Pear Cheesecake Pie to the staff – Rod (and Donna), Cheryl, Krystal, and Alex. My sincere thanks to all of you for your emphasis on customer service. It is very much appreciated.